Shipping policy
GiftaCandleUK – Shipping & Delivery Policy
Last updated: {{ 10/12/2025 }}
UK Delivery
Standard Delivery – Royal Mail Tracked 48
Our standard UK service is Royal Mail Tracked 48.
Estimated delivery time is 2–3 working days from dispatch, depending on your location.
During busy periods (such as holidays or sale events), our processing time may increase.
Any delivery dates shown on product pages are estimates only and not guaranteed.
Upgraded Delivery – Royal Mail Tracked 24
We offer an upgraded service via Royal Mail Tracked 24.
This service aims to deliver within 24 hours (next working day) after the order has been dispatched.
Please note:
Upgraded delivery does not shorten our processing time; it only speeds up the delivery time once dispatched.
Shipping Restrictions
Due to Royal Mail shipping regulations, we cannot include matches with orders being delivered to:
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Jersey
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Guernsey
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Northern Ireland
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Isle of Man
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Isle of Wight
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Scottish Islands
International (Non-UK) Delivery
Standard International Delivery
International orders are shipped via Royal Mail, which is then handed over to your local postal service.
Delivery typically takes 7–10 business days, depending on your country.
Estimated International Shipping Times
At this time, we do not ship to these international locations.
The estimated timeframes below are provided for reference only and may be used in the future if international shipping resumes:
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Western Europe: approx. 3 working days
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Eastern Europe: approx. 5 working days
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United States: approx. 7 working days
(Express option: approx. 3 days) -
Australia: approx. 7–10 working days
(Express option: approx. 3 days) -
Rest of the World: approx. 7–10 working days
Delivery timeframes are estimates and can vary based on customs processing and local postal services.
Customs & Import Duties
International orders may be subject to customs inspections, import taxes, or duties depending on your country’s regulations.
These charges are not included in your order total and must be paid by the recipient.
We recommend checking with your local customs authority for an estimate of potential fees before ordering.
GiftaCandleUK is not responsible for any customs charges, delays, or handling fees applied by your local authorities.